Add a new user to your organisation

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Administrators can add new users to their organisation as follows:

  1. Click on the Organisation icon on the sidebar menu of the dashboard.
  2. Click on Team members below TEAM AND SECURITY.
  3. On the top right corner of the screen, click Add team member. New_user_1.png
  4. Enter the requested details:
  • First Name
  • Last Name
  • Email Address
  • Cellphone Number of the new user


5. Select their role and click Invite team member.  Once the user has been invited, the below confirmation will appear.


You will see the new team member's name at the top of the Team Members' page. Here, you can also resend their activation link to them.  It will be sent via email. When they have activated their account, the link will no longer be available.

Screenshot 2024-02-15 at 16.12.06.png

The new team member will receive an email with the subject line “Your Root Account is Ready”. For details on how to activate their account, please read our article on how to Activate your Root account.


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