To cancel a policy, follow these steps:
- Log into your Root dashboard.
- Click on the Policies icon in the blue navigation bar on the left side of your screen.
- Search for and click on the policy that you want to edit.
- Click on the ellipses menu in the top right of your screen.
- Select Cancel. If the cancel button is greyed out, the policy is likely already inactive.
- Select who requested to cancel this policy and the reason for cancellation.
- Optionally describe any extra information about this cancellation
- Click Cancel Policy and confirm the cancellation in the modal that follows.