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  1. Root Help Centre
  2. User Guides
  3. Policies

Policies

  • Edit a policyholder's information
  • Manage beneficiaries on a policy
  • Cancel a policy
  • Create a refund request
  • Prevent or resume a policy lapse and NTU
  • Issue a new policy
  • Issue a policy from an existing application
  • Requote an application
  • Edit a policyholder’s information
  • Reactivate a policy
  • Add a beneficiary to a policy
  • Remove a beneficiary from a policy
  • Add members to a group policy
  • Update members on a group policy
  • Remove members from a group policy
  • Cancel pending payments on a policy
  • Enable address autocompletion
  • Upload documents to a policy
  • Submit an ad hoc collection request
  • Create a note on a policy
  • View the activity log on a policy
  • Manage custom views on the dashboard
  • View or download uploaded documents

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